Payment Policy for GlowTrend
Effective Date: January 17, 2025

At GlowTrend (https://glowtrend.site), we prioritize providing a seamless, secure, and transparent payment process for our customers. This Payment Policy outlines the terms and conditions governing all transactions made through our website. By purchasing from GlowTrend, you agree to the terms detailed below. This policy ensures compliance with Google AdSense policies and applicable regulations.

1. Accepted Payment Methods

We offer a variety of payment options for your convenience:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Accepted from major banks and issuers.
  • Digital Payment Platforms: PayPal, Google Pay, and Apple Pay.

All payments are processed in U.S. dollars (USD).

2. Secure Payment Processing

Your payment security is our priority.

  • All transactions are processed through trusted third-party gateways using encryption to safeguard your sensitive information.
  • GlowTrend does not store your credit card or payment details on its servers.
  • We actively monitor transactions to prevent unauthorized activity and fraud.

If you suspect unauthorized charges, contact us immediately at info@glowtrend.site or call (405) 608-0551.

3. Payment Authorization

By placing an order, you authorize GlowTrend or its payment processor to charge your selected payment method for the total amount displayed at checkout.

  • The total includes the product cost, applicable taxes, and shipping fees.
  • Orders will not be processed until payment authorization is successfully completed.

4. Taxes and Fees

Applicable taxes are calculated based on the shipping address provided during checkout.

  • GlowTrend complies with all tax laws and collects sales tax where required.
  • For international orders (if applicable), customers are responsible for customs duties, import taxes, and any additional fees required by their country’s regulations.

5. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email that includes:

  • Details of your order, including the products purchased and the total amount paid.
  • A transaction ID for your records.
  • Estimated delivery times based on the shipping method selected.

If you do not receive a confirmation email within 24 hours, please contact us for assistance.

6. Refunds and Adjustments

Refunds are processed in accordance with our Refund and Return Policy:

  • Approved refunds will be issued to the original payment method within 7-10 business days.
  • Refunds for purchases made using gift cards or store credits will be issued as store credits.
  • Shipping fees are non-refundable unless the refund is due to an error or defect in the product.

7. Failed or Declined Payments

If your payment fails or is declined, you will be notified immediately. Common reasons for payment failure include:

  • Insufficient funds in your account.
  • Incorrect billing information provided at checkout.
  • Technical issues with your bank or payment provider.

To resolve the issue, ensure your payment information is accurate and sufficient funds are available. Contact your bank if necessary.

8. Recurring Payments (If Applicable)

For subscription or recurring payment services:

  • Payments will be charged automatically to your selected payment method at the start of each billing cycle.
  • Subscriptions can be canceled at any time through your account or by contacting us.
  • Cancellations must be made before the next billing cycle to avoid additional charges.

9. Fraud Prevention

To ensure a secure shopping environment, GlowTrend employs the following fraud prevention measures:

  • Advanced fraud detection and monitoring systems.
  • Verification of customer details for high-value orders.
  • Immediate action, including order cancellation, if fraudulent activity is suspected.

We reserve the right to refuse service or cancel orders if fraudulent behavior is detected.

10. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and payment information.
  • Ensuring sufficient funds or credit availability for purchases.
  • Promptly resolving any payment issues to avoid delays in order processing.

11. Updates to This Payment Policy

GlowTrend reserves the right to update or modify this Payment Policy at any time to reflect changes in practices or legal requirements. The most current version will always be available on our website, with the effective date clearly noted.

Contact Us

If you have any questions, concerns, or require assistance with payments, please contact us:

Email: info@glowtrend.site
Phone: (405) 608-0551
Address: 5412 Timberwolf Ct, Eielson Afb, Alaska (AK), 99702

Thank you for shopping with GlowTrend. We are dedicated to providing a secure, reliable, and convenient payment experience for all our customers.